Healthcare-HIPAA
Compliance
HIPAA at Telkin - Compliance & Security
HIPAA (The Health Insurance Portability and Accountability Act) was mandated in
1996 and took effect in 2003. In an outsourcing arrangement with a healthcare
services vendor, compliance to HIPAA rules is an effective way of measuring the
vendor’s credibility and expertise.
Among the many rules stipulated in HIPAA, the ones concerning privacy, security
and healthcare compliance are deemed important by medical outsourcing experts.
HIPAA compliance at Telkin
Telkin is 100% HIPAA compliant and has taken measures to see that data security
and confidentiality in an outsourcing relationship are given as much as priority
as the project itself. Healthcare compliance, in outsourcing particularly,
includes handling important and sensitive patient information. From secure
systems and compliance training to confidentiality agreements, we cover all the
important aspects involved in HIPAA regulations.
1. Data Security
High security firewalls and access logged computers restrict the movement of
information and lock it down to the computer in which the personnel are working
on. In cases, where the client requests that we work on their servers, we
operate remotely through the customer’s computer, nullifying the risk of
data-theft. Email access is restricted or banned for process executives working
on a healthcare project when handling client data. Access to floppy drives and
USB drives are not allowed.
2. HIPAA Training
The programmers we employ for our healthcare services division are highly
skilled and are trained on the latest in international coding standards. The
coders have varying levels of experience and expertise and most of them are
certified by the American Association of Professional Coders (AAPC). The coders
at Telkin are constantly updated with the latest methodologies as they get
reports from associations like the AAPC.
3. Physical Security
A security officer manages the security of systems, security policy
implementation and protected health information (PHI). Our personnel are
screened for any data capture devices so that no sensitive information is
compromised. We also use digital copies for exchanging data so that no paper
printouts can change hands. Round-the-clock security guards ensure that our
buildings are totally secure.
4. Employee Background Checks
& Confidentiality Agreements
Before hiring, we conduct extensive background checks on the past history of
people selected into our company. New employees are given access privileges
depending on the work that they are assigned to. All employees are provided with
general access credentials to enter the office and also the access their
computers. Additionally all our staffs are required to sign confidentiality
agreements.
Our health care services employees receive privacy and confidentiality training
as a mandate by HIPAA. Regular audits of HIPAA compliance solutions programs and
formulation of corrective plans to address any violation of compliance is
observed.
Other HIPAA compliance initiatives adopted at Telkin
Apart from the security measures mentioned above, we have also adopted the
following initiatives that help us to stay fully compliant with HIPAA
provisions:
- Patient data is neither shared with unauthorized employees nor leaked outside
the company
- The coding department at Telkin and the coding process that we follow is HIPAA
compliant
- We subscribe and purchase books and medical journals, as recommended by the
American medical association (AMA) and the World Health Organization (WHO)
- Both our diagnostic and procedural coding follow strict guidelines
- We ensure that coding is not based on the reimbursement value of the codes
Contact us to know more about the healthcare services that we offer. At
Telkin, we can assure you risk free outsourcing experience.
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Some comments about outsourcing
‘If you deprive yourself of outsourcing and your competitors do not, you’re
putting yourself out of business.” Lee Kuan Yew
"Outsourcing and globalization allows companies to reduce costs, benefits
consumers with lower cost goods and services, causes economic expansion that
reduces unemployment, and increases productivity and job creation."
Larry Elder
"This is a very exciting time in the world of information. It's not just that
the personal computer has come along as a great tool. The whole pace of business
is moving faster. Globalization is forcing companies to do things in new ways."
Bill Gates
"Accordingly, globalization is not only something that will concern and threaten
us in the future, but something that is taking place in the present and to which
we must first open our eyes." Ulrich Beck
"Globalization has
changed us into a company that searches the world, not just to sell or to
source, but to find intellectual capital - the world's best talents and greatest
ideas." Jack Welch
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“Globalization is not something we can hold off or turn off….. it is the
economic equivalent of a force of nature, like wind or water.” Bill
Clinton
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