Healthcare-Transcription Services

Medical Transcription Services

Telkin provides Medical Transcription Services to hospitals, multi-speciality clinics, physician practices and healthcare institutions. Our global delivery centers, located across USA, Canada, India, UK, The Philippines and Australia can process high volume transcription requirements with speed and accuracy. Telkin assures you over 99% accuracy, less than 24 hour TAT, and competitive pricing.

If you are a hospital or a multi-speciality clinic, we can handle your entire medical transcription volume, physician by physician, and submit reports into your system and even fax the reports on your behalf to the referring doctors! Telkin’s medical transcription work-flow is 100% HIPAA compliant.

We specialize in the following areas but not are limited to:

History and Physical reports
SOAP notes
Clinical Summary
Progress Notes
Discharge Summary
Pediatric/Geriatric reports
Rehabilitation Reports
Teleconferences
Operative reports
Patient Charts
Surgery Notes
Emergency Room Reports
Medical Records Summary

Telkin’s online medical transcription team

Telkin’s medical transcription teams are located across USA, Canada, India, UK, The Philippines and Australia. Each medical transcriptionist undergoes rigorous medical transcription training across all specialities for over 6 months prior to their induction into our team. Our medical transcription team comprises of:

Client Account Managers
Quality Associates
Proof-readers or Editors
Tier-1 Transcriptionists

In order to ensure consistency in the quality, we dedicate medical transcriptionists to each client account. This is to ensure that they get well acquainted with the style and accent of the dictating physician.

Telkin’s medical transcription work-flow

STEP 1: Dictations are retrieved from the FTP or client server by the Account Manager and assigned to the designated Tier-1 transcriptionist dedicated for the physician
STEP 2: Medical transcriptionists transcribe the audios on prescribed templates. Completed files are submitted for Proof-reading
STEP 3: Proof-readers review the completed transcripts and make the necessary changes. The batch is then submitted to the quality team. Feedback on changes/corrections is sent to the T-1 team for their review
STEP 4: The quality team performs quality checks by random sampling. Feedback is sent to the Proof-readers and T-1 transcriptionists
STEP 5: Completed transcripts are sent to the Account Manager. The Account Manager will further review if correct templates are used before submitting them to the client team

Advantages of medical transcription outsourcing to Telkin

Over 99% quality: Our three tier work-flow ensures that a quality check is done on each file before submission. The transcriptionists assigned to each client account have ample experience in that particular speciality to ensure that medical terminologies are correctly transcribed. Each transcript from the template to the patient details to the dictation is checked for accuracy twice.

Less than 24 hour turnaround: With delivery centers located in The Philippines and India, most of our North American customers benefit from our overnight turnaround time (less than 24 hours). Because of the time advantage, we will ensure that reports are made available to you quicker than ever.

100% HIPAA compliant: Telkin’s healthcare processes are 100% HIPAA compliant. Every member of our medical transcription team undergoes regular HIPAA training. Please read HIPAA at Telkin for further information on the HIPAA compliance measures that we undertake for security and confidentiality.

Experienced transcription team: Each medical transcriptionist graduates from a rigorous six month medical transcription course before being inducted into our team. Some of our transcriptionists and proof readers are physiotherapists and therapists who are well acquainted with medical terminologies.

Free trial offer: Try us before you sign-up with us! We can offer a free trial on a sample project for you, to demonstrate our transcription capabilities. Send us sample transcripts, templates and sample audio files.

Contact Telkin for your medical transcription requirements.

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Some comments about outsourcing

‘If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.” Lee Kuan Yew

"Outsourcing and globalization allows companies to reduce costs, benefits consumers with lower cost goods and services, causes economic expansion that reduces unemployment, and increases productivity and job creation." Larry Elder

"This is a very exciting time in the world of information. It's not just that the personal computer has come along as a great tool. The whole pace of business is moving faster. Globalization is forcing companies to do things in new ways." Bill Gates

"Accordingly, globalization is not only something that will concern and threaten us in the future, but something that is taking place in the present and to which we must first open our eyes." Ulrich Beck

"Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas." Jack Welch